Customer Care

At Just Water, we take pride in our commitment to exceptional customer service. We value your feedback, inquiries, and suggestions, as they help us continually improve and tailor our services to meet your requirements. Reach us on 0800 801 802 during business hours for immediate assistance.

Order More Water

Need more water? We'll have fresh, filtered water on its way in no time.

Email: customercare@justlife.co.nz

Request a One-Off Service

Need a hand? Book a one-off service visit from one of our friendly technicians.

Email service@justlife.co.nz

Renting Another Cooler

Ready for another cooler? Let's get your workplace set up with the right solution.

Email customercare@justlife.co.nz

Payment / Invoice Query

Need help with a payment or invoice? Get in touch and we'll sort it out.

Home Email homedivision@justlife.co.nz Business Email businessaccounts@justlife.co.nz

Ordering Water Cooler Parts

Need a replacement part? We're here to help. Order parts and accessories with ease.

Email customercare@justlife.co.nz

Issue With My Cooler

Something up with your cooler? Get in touch and we'll get things flowing again.

Email service@justlife.co.nz
Just Water Blue Wave

We'd Love to Hear From You

Get in Touch

Our team aim to respond within one business day.

Addresses

Auckland
103 Hugo Johnston Drive, Penrose

Hamilton
27 Northway Street, Te Rapa

Wellington
17 Toop Street, Seaview, Lower Hutt

Call Us

We're available to chat 8.30am-5pm Monday-Friday (excluding public holidays)
Call 0800 801 802

Email Us

Reach out to us directly via email and we'll get back to you within one business day.
Email Us

Live Chat

Our Website Live Chat is monitored from 8.30am - 5pm Monday-Friday (excluding public holidays).