How can we assist you?

At Just Water, we take pride in our commitment to exceptional customer service. We value your feedback, inquiries, and suggestions, as they help us continually improve and tailor our services to meet your requirements. Feel free to contact us via email below, and ensure you include your account number. Alternatively, phone us on 0800 801 802 or fill out our contact form. We look forward to hearing from you and assisting you in any way we can.

Ordering more water

Requesting a one-off service

Payment / invoice query

Renting another cooler

Ordering water cooler parts

Issue with my cooler


"I built Just Life Group on trust and fair play, and I treat every customer as through they were my own family. So if we're not living up to your expectations, contact me directly. I promise to do the right thing by you."

- Tony Falkenstein | Founder and CEO of Just Life Group

021 950 856


Contact Us

Email us on

Call us on

0800 801 802

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Live chat


103 Hugo Johnston Drive, Penrose


27 Northway Street, Te Rapa


17 Toop Street, Seaview, Lower Hutt